our services

Global Shipping

Deliver cosplay gear worldwide. Track every order.

Easy Returns

Return/exchange unused items within 30 days.

Custom Support

1-on-1 help for custom cosplay designs.

about use

Our Story

Born from a Love for Cosplay Authenticity

CharacterCloak was founded by a team of lifelong cosplay enthusiasts who noticed a gap in the market: too many cosplay outfits sacrificed detail, comfort, or authenticity for affordability. We set out to create a space where cosers—whether beginners, hobbyists, or seasoned pros—could find pieces that truly bring their favorite characters to life, without compromising on quality. Our journey began with small batches of hand-tested costumes, where we worked closely with local cosplay communities to refine fits, select durable fabrics (like breathable cotton blends for all-day conventions and wrinkle-resistant polyester for travel).

Beyond Products

Our Commitment to Cosplay Community & Service

At CharacterCloak, we don’t just sell cosplay gear—we’re building a community where cosers feel seen, supported, and inspired. This commitment shows in every part of our service: starting with product development, where we regularly survey our audience to understand which characters they’re eager to cosplay (recent top requests included Genshin Impact’s Jean and My Hero Academia’s Deku, both now staples in our catalog). We also offer personalized support: our customer service team includes cosplayers who can help you troubleshoot fit issues (like adjusting a Zelda dress waist) or suggest accessories to complete a look (pairing our Batman utility belt with a cape for extra drama).

about use

Our ClientsSay

testimonial

Sophia King

New Cosplayer

Had a return question—they replied fast and walked me through every step. No stress at all!

testimonial

Emma Carter

Casual Cosplayer

The support team helped me pick the right boot size in 5 mins. Super responsive and helpful!

testimonial

Liam Moore

Cosplay Hobbyist

I asked about custom makeup tips, and the customer service gave clear advice. Made my cosplay prep way easier.